إشعار قانوني

Notice regarding the Specified Commercial Transactions Act

Distributor: Yuzawaya Shoji Corporation

Representative: Nobumoto Hatanaka

Address: 8-23-5 Nishikamata, Ota-ku, Tokyo 144-8660, Japan

Phone number: +81 3-3735-4141 [Charged]

Email address: world-yuzawaya-shop@yuzawaya.co.jp

Selling price:  

The price listed on the product page on the website

Shipping charge:

The shipping charge vary depending on weight and destination country/region.

The shipping charge paid on this site does not include customs duties and value-added tax.

Customs duties and VAT must be paid by the recipient to the shipping company.

In all cases, you are responsible for paying customs duties on the ordered products and submitting all documents required by the customs in your own country. If you refuse to pay the taxes, the products will be returned to us.Then, you will be charged additionally for the return shipping.

If the retention period expires due to an insufficient address or refusal to receive the products, they will be returned to us and you will be charged additionally for the return shipping.

Payment Methods: Major credit cards (visa, MasterCard, JCB、AMEX、etc.) are accepted.

Payment period: When billed by credit card company

Shipping method: Express Mail Service（EMS）

Shipping time: Normally, products are shipped from our logistics warehouse within one week after receiving your order.

For items with an estimated shipping date, we will contact you at the email address you entered at the time of purchase as soon as the shipping date is confirmed.

Returns and Refunds:

We accept returns of strictly unused products within 7 days of receiving the products.

Please notify us in advance within 7 days of receiving the products. We will not accept returns of products more than 8 days have passed after receiving the products.

In the unlikely event that the product delivered by us is defective in quality, wrong item, insufficient quantity, or other contractual non-conformity, please contact us within 30 days of receipt of the product.

After confirming the returned product, we will refund the amount paid by the payment method that you used on the Website.

Please refer to our Return and Refunds Policy for information about returns and refunds.