Privacy policy

Yuzawaya Shoji Corporation (hereinafter“We”or the “Company”) has established the following privacy policy regarding the handling of personal information collected from customers.

Personal information here refers to information that can identify a specific individual, such as your name, address, and telephone number of a living individual, and includes information that can be used to identify a specific individual when combined with other information.

We recognize that it is our social responsibility to handle Personal Information properly and strictly.

Article1　Our Initiatives and Matters to Be Complied With

We comply with the laws and regulations related to the protection of personal information, including Japan’s Act on the Protection of Personal Information, guidelines established by the Japanese government, and other codes and related regulations.
To that end, we have built a personal information protection management system, and we strive to continuously improve the management system through internal audits and other means.

Article 2　Purpose of Use and Legal Basis

When a customer purchases our services or products through our website (hereinafter the “Website”), we may collect the following personal information from any users of Website.

①　Name and address

②　Date of birth

③　Email address

④　User ID and password

⑤　IP address

⑥　Telephone number

⑦　Infomation relating to payment settlements,

such as credit card information, debit card information, and e-money related accout information.

 

Our purposes for using personal information and legal basis are as follows:.

(1)To take and handle orders, ship products and services and process payments. The legal basis for these uses is to perform our contract with you.

(2)To communicate with you about orders, products and services. The legal basis for these uses is to perform our contract with you, to comply with our legal obligations or to pursue our legitimate interests in improving our Services and providing you with a unique and personalized experience.

(3)To display or send to you advertising content, such as direct mail or email newsletters, with your consent, or via methods otherwise permitted under applicable laws. To display, introduce or advertise products and services offered by us, on websites, applications, or on other advertising mediaprovide information about our products, sales, promotions, events, services, etc. by way of invitations, emails, etc.
The legal basis for these uses is your consent, and to pursue our legitimate interests in improving our Services and providing you with a unique and personalized experience.

(4)To protect our users from fraudulent, unauthorized or illegalactivity on our Services and to respond to requests by the government or law enforcement authorities conducting an investigation. The legal basis for these uses is our legal obligations.

Article3　Provision to third party

We will not disclose or provide personal information to any third party ,except in the following cases.

(1)When the individual has already given his or her consent.

(2)When it is required by the applicable laws and regulations.

(3)When it is in a form where the individual cannot be identified.

(4)When providing it to subcontractors within the scope necessary to achieve the purposes of use set forth in Article 2.

We may entrust the handling of personal information to subcontractors to whom we entrust all or part of our operations to the extent necessary to achieve the purpose of use. Such subcontractors shall be selected based on the selection criteria established by the Company, and we appropriately manage and supervise such subcontractors upon concluding confidentiality agreements with them.

 

Article4　Security Management

We take the necessary security management measures to prevent personal information leakage, loss, damage or utilization other than for the intended purposes, and promptly take corrective measures in the event of system failures, etc. 

In addition, we enter into agreements concerning the confidentiality of personal information with subcontractors to whom we entrust our operations, and we supervise them to ensure that they handle personal information appropriately.

The specific implementation items are as follows:.

(1)We will prevent any misuse, loss or falsification of any personal information of any user of the Website by taking all appropriate, systematic and technical security measures in order to protect personal information.

(2)We will grant access to personal information only to its employees, contractors and other third parties who need to access personal information . Those persons shall have confidentiality obligations under employment contracts or agreements.

(3)We have appointed a security manager for handling personal information.

(4)We regularly conduct education and enlightenment activities for our employees, etc., to ensure that personal information protection measures are being taken.

(5)We ensure that access to personal information is controlled by limiting the number of persons authorised to access personal information, immediately deactivating the accounts of employees who have been transferred or have left the Company, and changing passwords on a regular basis.

Article5　Data Retention Period

1．We will never retain any personal information of any user of the Website for a period longer than that required for the purpose of the collection of such data.

2.Any user of the Website may require us to delete his or her personal information at any time. When the retention of any personal information becomes unnecessary in light of the purpose of collection or processing of such data, the Company will delete such data.

Article6　Rights of Users of Website

1.When any personal information of any user of the Website is processed based on his or her consent, he or she has the right to withdraw such consent relating to his or her personal information at any time.

2.Every user of the Website has the right to require the Company to grant him or her access to his or her personal information. This allows him or her to receive a copy of his or her personal information retained by the Company.

3.Every user of the Website has the right to require the Company to correct his or her personal information retained by the Company. This allows him or her to correct any incomplete or incorrect data thereon retained by the Company

4.Every user of the Website has the right to require the Company to delete his or her personal information retained by the Company. This allows him or her to delete or remove his or her personal information continuously processed by the Company without any justifiable reason.

5.Every user of the Website has the right to file a complaint at any time with any supervisory authority.

Article7　About the use of cookies

A cookie is a technology that records and manages information about the user of the Website on the computer (storage device) and application software used by the user.

Some pages on the Website use cookies. Cookies are used to make browsing and using this Website more convenient.

Cookies do not contain information that identifies a specific individual and do not violate your privacy.

You may refuse to accept cookies by changing the settings of your Internet browser, but please note that if you do so, you may not be able to use some of the features of this site.

Article8　About Google Analytics

We use Google Analytics, an access analysis service provided by Google, Inc. on the Website for the purpose of understanding how our customers visit the Website and for the purpose of delivering advertisements.

Google Analytics uses cookies as the basis for Google to collect, measure, record, and analyze visitation data when you visit our site.

We receive this information from Google and understand the status of your visit to the Website.

Your information collected, measured, recorded, and analyzed by Google Analytics does not contain any information that identifies you as a specific individual.

This information will be managed by Google, Inc. in accordance with its Privacy Policy (https://policies.google.com/technologies/partner-sites).

For the purpose of delivering advertisements, we may entrust third party with analyzing information held by third party in combination with information held by us and delivering advertisements based on the results of such analysis, and for this purpose, we may provide third party with access log information, etc. held by us, but such information will not contain any information that identifies a specific individual. However, this information does not contain any information that identifies a specific individual.

If you wish to opt-out, please click here to complete the opt-out process.

（https://tools.google.com/dlpage/gaoptout/）

Article9　Changes to this Privacy Policy

From time to time, in order to comply with changes in applicable laws or for legitimate business purposes, we may make changes to this Privacy Policy. Any changes we make will be displayed on this page. Please check back from time to time to ensure that you have read the most recent version of this Privacy Policy.

Article10　Contact Details for Inquiries

When any user of the Website has any question or complaint or desires to exercise any of the rights set forth in Article 6 hereof, he or she is requested to contact the following point of contact.

Yuzawaya Shoji Corporation Personal Information Customer Service Center

Email: world-yuzawaya-shop@yuzawaya.co.jp

Tel: +81 3-3735-4141